FAQs

What is Capcade?

Capcade is collaboration software designed to relieve the friction in cross-entity workflows and information sharing.

Who is Capcade best suited for?

Any organizations that work with external parties and have a need to share documentation, data and manage workflows across teams.

Is my data safe?

Capcade is currently certified or has certifications pending for the following international IT and security standards; ISO 9001, ISO 20000-1, ISO 27001, ISO 27017, ISO 27018, SOC-2 and SOC-3. Also, our data storage partners are certified in SOC-1, SOC-2, SOC-3, ISO 27018, CSA, FFIEC, FIPS, FISMA, HIPAA, HITRUST CSF, and Cyber Essentials Plus.

Where is my data stored?

All system and user data is stored in highly secured data centers. Importantly, Capcade users can choose what geographic region they would like their data stored, locations available include The United States, Switzerland, Germany, France, Ireland, Sweden, Japan, Singapore, Australia and Bahrain among others.

How can I use Capcade with my colleagues?

Once your organization is registered with Capcade, you can easily invite your colleagues. Each team member will have their own unique permissions so you are in control of which actions and modules your team has access to.

Can I invite my advisors to work with me?

Yes! Any Service Provide (such as a law firm, accounting firm etc.) can be invited to an you are working on. Of course you control their permissions so they will be able to assist on precisely what you need.